Niramika

Policy

Return Policy

Last Updated: July 2026

At Niramika Fashion, every saree is checked before dispatch. If something is still wrong with your order, this policy explains exactly when and how a return is accepted.

1. When a Return Is Accepted

Returns are accepted only in the following cases:

  • The product delivered is damaged (torn, stained, or defective on arrival)
  • The product delivered is incorrect (wrong design, wrong colour, or wrong item against your order)
  • The product has a genuine manufacturing defect

We do not offer returns for change of mind, dislike of colour shade, or fit preferences. Saree colours may vary slightly from photographs due to lighting and screen settings; such minor variation is not treated as a defect.

2. How to Raise a Return Request

  • Contact our support team within 48 hours of delivery.
  • Share your order number, clear photos of the product (including tags and packaging), and a short description of the issue.
  • We strongly recommend recording a parcel unboxing video — it helps us resolve damage and wrong-item claims quickly.

Requests raised after 48 hours of delivery may not be eligible for return.

3. Condition of the Returned Product

To qualify for a return, the product must be:

  • Unused, unwashed, and unworn
  • In its original packaging with all tags, labels, and accessories intact
  • Free of perfume, make-up stains, or any signs of use

4. Items That Cannot Be Returned

  • Sarees on which fall and/or pico work has been done after delivery
  • Dress material / fabric orders
  • Gift vouchers
  • Products purchased during clearance sales, where marked as non-returnable
  • Products damaged due to misuse, improper washing, or incorrect handling after delivery

5. Return Approval and Pickup

Once your request and photos are reviewed, our team will confirm whether the return is approved. For approved returns we will arrange a reverse pickup where our courier partners service your pincode; otherwise we may ask you to ship the product to us and will reimburse reasonable courier charges for approved claims.

After the product reaches us, it goes through a quality inspection. The refund or replacement is processed only after the inspection confirms the reported issue. Please see our Refund Policy for refund timelines.

6. Contact Us

Niramika Fashion Private Limited
B 56, Rangdarshan Society, Dhanmora, Katargam, Surat, Gujarat - 395004
Website: niramikafashion.in
Email: support@niramikafashion.in